Are you a people-person? Looking for a way to give something back to your local community?
We are looking for volunteer receptionists to help meet and greet visitors (including children, families, supporters and external guests) at Claire House Liverpool (based in West Derby).
Tasks will include:
- Monitoring the door and using the phone to let visitors into the site
- Accepting deliveries
- Answering queries
- Signing visitors in using the guest book
- Providing refreshments (e.g. making them a cup of tea/coffee)
- Re-stocking refreshments
- Clearing away equipment after use (e.g. placing used mugs in the dishwasher, wiping down surfaces)
- When required, picking up deliveries and supplies such as milk, pre-ordered lunches etc.
- Assisting staff in setting up and preparing rooms/equipment
- If suitable, supporting teams with admin tasks
You’ll help to make sure every visitor receives the best welcome and experience possible.
We’re looking for someone who takes everything in their stride and is able to put others at ease. Volunteers should be friendly, personable and empathetic. Experience in reception, customer service and/or in a clinical environment would be helpful, but isn’t essential. Volunteers should be comfortable using IT (including operating our phone system).
This opportunity would be best suited to someone who is happy to be busy but also understands there may be quieter times. You should be flexible, adaptable to change and a good communicator. We’re looking for confident and reliable team player.
Time: Weekdays, 9am-5pm (flexible shifts available within these times). We’re particularly looking for volunteers available on Tuesdays.
Location: Claire House Liverpool, Honey’s Green Lane, West Derby, Liverpool, L12 9HZ.